EPIC combines Lean and Six Sigma philosophies and industry-specific quality systems to ensure our customers’ rigorous requirements are met. From procurement through production, EPIC team members are focused on finding ways to improve quality and efficiency, and reduce total cost. We are also achieving industry leading performance in many metrics, including inventory turns on projects implementing Lean improvement initiatives, on-time delivery performance and quality. We use APQP on all project launches to ensure a well documented, high quality production process. Our focus on standardized equipment, processes and systems ensure continuity and facilitate continuous improvement efforts. Our unique combination of system flexibility, cross functional team approach and customer focus ensures a high level of on-time delivery performance, even in variable demand projects.

Key Quality System Elements:

• Strong focus on Lean and Six Sigma philosophies
• Monthly and annual customer satisfaction surveys
• Robust internal performance measurement system drives continuous improvements
• Centralized electronic product documentation control
• Advance Product Quality Planning (APQP) methodology used in product launch
• PPAPs available for automotive customers.
• Traceability down to the component batch code and lot code number
• Can be customized to customer preferences
  • Robust cross functional operator training program
  • Equipment, processes and systems standardized in all facilities

Quality System Certifications and Registrations:

• ISO 9001:2008
• ISO 13485:2003
• ISO/TS-16949-2009
• Support compliance with regulatory requirements for  UL, CSA, FM, CE Mark, Dennan  
• Manufacturing to IPC –A-610 Class II and Class III workmanship standards